Scope of this Policy
This policy explains how Blaze Middle East collects, uses, and protects your personal information when you visit blazemiddleeast.com, place an order, or contact us. Our store operates on the Shopify platform, which provides the necessary technical infrastructure for store operations, payment services, and orders.
Information We Collect
Depending on how you use the store, we may collect:
- Contact information such as name, email, and phone number.
- Billing and shipping address and order details.
- Transaction information and payment status, without storing full card details with us.
- Messages and information you send to customer service.
- Technical data such as IP address, device type, browser, and website usage.
- Marketing preferences and cookies, when allowed.
Information Sources
We collect information directly from you when you enter it into the store or contact us, automatically through the website and cookies, and from service providers who help us operate the store, process payments, deliver orders, and provide analytics.
How We Use Your Information
We use the information to the extent necessary to:
- Confirm orders, process payments, and ensure delivery.
- Provide customer service and respond to inquiries.
- Prevent fraud and protect the store and customers.
- Improve website performance and shopping experience.
- Send marketing messages when there is consent or an appropriate legal basis, with the option to unsubscribe.
- Comply with legal obligations and resolve disputes.
Information sharing
We may share only necessary information with Shopify, payment providers, delivery companies, hosting and analytics services, customer support, and competent authorities when required by law. Each provider is committed to using the data to perform its service in accordance with its terms and applicable legislation.
We do not sell your personal data. Some data may be processed outside your country of residence when a service provider uses international systems, with the necessary safeguards applied to protect it.
Cookies
This store uses cookies and similar technologies to operate the cart, record sessions, improve performance, and understand site usage. You can manage some preferences from your browser settings or the consent tool available in the store, but disabling essential files may affect the functionality of some features.
Data Retention and Security
We only retain information for as long as necessary to fulfill orders, provide support, meet accounting and legal obligations, and resolve disputes. We use reasonable technical and organizational measures to protect it, understanding that no electronic transmission or storage method is absolutely secure.
Your Rights and Choices
Under applicable law, you may have the right to request access to, rectification of, erasure of, or restriction of processing of your personal data, and to withdraw consent where processing is based on consent. You can also unsubscribe from marketing messages at any time.
We may request reasonable information to verify identity before fulfilling the request, and we may retain some data if required by law.
Children and Third-Party Links
This store is not directed at children and we do not knowingly collect data from minors. If a parent believes that a child has provided us with their data, they can contact us to review the matter.
The website may contain links to external services that are subject to their own privacy policies, and we recommend reviewing them before submitting information to them.
Policy update
We may update this policy to reflect changes in our services, practices, or legal requirements. We will post the updated version on this page and revise the "Last Updated" date at the top of the page.