Store Terms of Use
These terms and conditions govern your use of the Blaze store and the purchase of products from it. We have written them in clear language so that you know your rights and obligations before completing an order.
Blaze Middle East operates this store and the website blazemiddleeast.com. By using the website or completing an order, you agree to these terms and the associated policies. If you do not agree, please do not use the store or complete a purchase.
You must be legally able to enter into a purchase contract, or use the store under the supervision and consent of a guardian when necessary. You undertake to provide correct and up-to-date information and not to use the site for any illegal or unauthorized purpose.
We make reasonable efforts to accurately display product descriptions, images, prices, and availability. Colors may vary slightly depending on the screen. As this is a food product, it is the customer's responsibility to read the ingredients, allergy information, and usage and storage instructions provided on the product page or packaging before consumption.
Prices are displayed in UAE Dirhams unless otherwise stated. Submitting an order does not constitute final acceptance until confirmed and fulfillable. We reserve the right to refuse or cancel an order in case of a clear error in price or availability, suspected misuse or fraud, or inability to deliver, with any due amount refunded according to the payment method used.
Payments are processed via authorized payment providers shown at checkout. You are responsible for the accuracy of billing information and for having the authority to use the chosen payment method. The transaction may be subject to the payment provider's terms and conditions and its verification procedures.
Delivery times, costs, and attempts are subject to what is outlined in the Shipping Policy. The mentioned durations are estimates and may be affected by factors beyond our control, and we will handle delays in accordance with applicable laws and policies.
The Exchange and Return Policy clarifies eligible cases and the reporting and refund mechanism. None of our policies limit the mandatory rights granted to the consumer under UAE laws.
Misuse of the website, attempting to hack or disrupt it, publishing malicious software, collecting user data without authorization, impersonating others, or using the content or service for fraudulent or illegal activities are prohibited.
Copyright, design rights, and all other intellectual property rights in any text, images, or content on this website are owned by Blaze Middle East or their respective licensors. You may not copy, reproduce, commercialize, modify, distribute, or create derivative works of any of the content of this website without our prior written permission, save to the extent permitted by law.
The store operates via Shopify and uses third-party services for payments, delivery, and analytics. These services may be subject to independent terms and policies. We do not control external sites accessed via a link from the store, so please review their terms before using them.
We provide the site and strive to operate it securely and accurately, but temporary technical interruptions or errors may occur. To the extent permitted by law, we are not liable for indirect losses resulting from improper use of the site or product. This clause does not exclude liability that cannot be legally excluded, nor does it affect consumer rights related to defective or non-conforming products.
The collection, use, and sharing of personal information are subject to what is described in the Privacy Policy. By using the store, you acknowledge that you have reviewed how your information is processed and the choices available to you.
We may update these terms when services or legal requirements change, and the current version and its update date will appear on this page. These terms are governed by the laws of the United Arab Emirates, and disputes shall be referred to the competent authority or court in accordance with applicable laws, with priority given to amicable and swift settlement whenever possible.